3 min read
Lynn Schutte: April 19, 2019
You already know that HCAHPS measures your patients’ interactions with doctors and nurses, their environment, overall experiences, understanding, and discharge proceedings. These topics and questions are great for gathering data, but it can be...
Read More
2 min read
Lynn Schutte: March 19, 2019
UPDATED April 15, 2022 You know that the patient experience is quickly becoming one of the most important aspects of the entire healthcare...
3 min read
Lynn Schutte: December 17, 2018
Patients really appreciate the quality experience a personal bedside entertainment system can provide during their stay. It’s very important to think...
6 min read
Erin Todd: October 15, 2018
Space is a commodity in patient areas. When designing patient areas in healthcare facilities, thoughtful consideration must be made for space...
Cat Saettel: July 24, 2018
Do you wish you could provide more entertainment and relaxation features through your patient TVs without the added cost or long set-up process that...
2 min read
Erin Todd: June 15, 2018
It's no secret that anxiety plagues patients as they go through the uncertainty of healthcare treatments. Anxiety can also be increased by medical...
2 min read
Cat Saettel: June 13, 2018
Updated December 10, 2024 by Cat Saettel Medical-grade TVs offer patients added entertainment and relaxation options, no internet required. No...
4 min read
Erin Todd: December 27, 2017
When it comes to their care, what do patients actually say about what they want?
2 min read
Cat Saettel: December 4, 2017
Dayton Children’s Hospital takes healthcare innovation and patient comfort to new heights in its new 8-story patient tower. The tower opened in June...
2 min read
Lynn Schutte: August 18, 2017
User Experience (or UX) is the term that describes all aspects of a consumer’s interaction with a company, primarily those interactions that use...
1 min read
Erin Todd: April 25, 2017
You are there for the crucial moments... As healthcare providers it is your responsibility to care for patients during the crucial moments of their...
2 min read
Erin Todd: March 22, 2017
Part 3 of "Different Angles of Patient Engagement" Blog Series Previously, we discussed the experience of a large-screen footwall patient TV and...
