Meet the Team
Let us help you improve the patient experience
A values-driven organization
Our customers are at the center of everything we do.
We do what is right.
We continuously improve.
Our employees are passionate about our business and define who we are.
We build creative solutions.
Glen Rocco
Director of Business Development
Glen hears client issues and can visualize PDi solutions to meet unique needs. Having joined PDi in 1988, he is expert at combining electrical and mechanical with practical. Outside of PDi, he enjoys woodworking, fishing, and his kids. FUN FACT: Glen can water ski barefoot!
Cyndi Kisenko
West Region Manager
You can trust that Cyndi will get you everything you need the first time. Having sold PDi products for over 16 years, she brings a wealth of knowledge, understanding, and customer care. FUN FACT: This first-time grandma loves showing off her 2003 Mach 3 Mustang!
Matthew Lindemann
South & Mid-Atlantic Region Manager
Fluent in Spanish, Matthew excels in making connections to deliver a better patient experience with PDi technology. He rarely sits still and enjoys golfing with his daughter, tennis, swimming and beach time with family. FUN FACT: Matt loves to make people laugh!
Rich Chuck
North Region Manager
Having worked in hospitals around the globe for over 25 years, Rich has a deep appreciation for top quality patient entertainment and information solutions available to patients and families. Rich is a Navy Veteran and appreciates that PDi is an American manufacturer. FUN FACT: He even once delivered a baby!
Jeff Conrath
Regional Sales Manager
Mike Wolfe
Technical Sales Specialist
Mike loves to challenge assumptions, try new things, and always follow the Golden Rule: treat others the way you want to be treated. He appreciates how PDi ownership and leadership truly cares about its' people and quality of our products. FUN FACT: Born in Colorado, Mike moved away from Ohio twice. He says he is "Truly a Buckeye for Life" now!
Anna Kollmorgen
Customer Service Rep
Anna brings over 20 years of customer service experience and knows first-hand the value of PDi personal TVs. After her child had complications from tonsil surgery, she was using the bedside personal PDi TV and the nurse said “oh our patients like that set much better than the one on the wall.” She agreed. FUN FACT: Anna-Marie does not have a middle name!
Helen Dahlgren
Director of PDi ProServices and Customer Experience
Helen believes everyone wants to be heard, especially when something doesn’t work the way they expect. She excels at asking the right questions for planning the right solutions, and in managing the service teams. FUN FACT: Helen enjoys birdwatching in her yard, and tries not to be distracted by her resident groundhog!
Greg Balter
Team Leader, Project Operations Lead
Making things happen in a timely, accurate way is what Greg excels at for PDi customers! Let him coordinate PDi services so you can focus on what matters, the patients. FUN FACT: Born and raised in CA, Greg enjoys mowing the lawn in Ohio.
Amanda J. Wipperman
Team Leader, Service Technician
Cat Saettel
Marketing Manager
Aligning succinct PDi value props with the buyer's needs is what our owner Lou wishes for Cat. He once emailed her the definition of succinct; when you feel like family you can do things like that! She hopes to achieve this objective for Lou and all PDi visitors. FUN FACT: If not out four-wheeling, Cat is likely enjoying at least 1 of her 12 grandchildren.
Scott Davis
Marketing Specialist
Before discovering his love for marketing, Scott was a genetics engineer and high school teacher. We appreciate his analytical thinking! Outside of work, Scott likes to go hiking, camping, and coach football. FUN FACT: He is training to run a 48-mile ultramarathon!
Amber Polk
Marketing Communications Specialist
Amber brings 15 years of experience and a passion for creative media and graphics. She is an asset to PDi to highlight the quality of our teams and products, as she came over from our ProServices team. She loves to travel with her dog Flynn, who is her heart and joy! FUN FACT: She says skydiving is awesome!
Interested in Joining the PDi Family?
Simply check out and apply to our job openings. We are always happy to hear from job seekers.
Alisha Collins
Production Planner/Scheduler
A problem-solving, creative thinker, Alisha takes care of customers first. She is a perfectionist, a direct communicator, and an experienced liaison between departments. She also loves adventures! FUN FACT: Alisha and family took their 70 yr old in-laws to experience the Badlands and Yellowstone, a trip booked from Ohio without any hotels!!
Phil Lewis
Warehouse Supervisor
Phil is our Six Sigma Green Belt who thrives on improving processes to help the PDi team. He enjoys the family culture at work. FUN FACT: He remembers living in Brazil as a young child as his parents taught him the value of caring for others as missionaries.
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Shipping Team
We Work Hard For You
Chris Haynes and Phillip Knight are the dynamic duo that gets PDi products on the trucks. They sweat it out so you don't have to!
Lou Vilardo
President & Owner
Curiosity and the ability to listen to those around us, Lou believes, are the keys to help better himself, our employees, and PDi solutions and services that make a difference in people’s lives. FUN FACT: Lou earned his pilot's license in his early 20s. After trying to impress his future wife on a date in a very tiny 2-seater Cessna 150, and listening to her screams, he delayed flying until only recently heading into the skies again. Lou loves flying again!
Marisa Vilardo
Director of Marketing & Sales
Marisa believes we have the greatest team at PDi, and she loves being a US manufacturer. We are real people helping people. Managing our president Lou might be the greatest value she brings to PDi! Managing two school-aged children is the greatest challenge. At home, she loves to cook but never uses cilantro! FUN FACT: In her former career, she sold nuclear fuels.
Dr. Mohamed Amer
MENAT Region Sales Manager
Having joined PDi in 2014, Mohamed brings the right blend of medical and business expertise. He thrives on delivering value to clients in the Middle Eastern Region, and shares the passion and values of the PDi family. Born and raised in Egypt, he is in a central location within the Middle East to deliver PDi ideals to hospitals and patients across the region. Innovation, dedication, and persistence to succeed are his driving forces.
Norie
Chief Morale Officer
With us since birth, she knows who has the snacks!
