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Product Warranty

Enjoy a hassle-free warranty experience with PDi

Select the plan that's right for you and your healthcare facility.

Extend your TV display warranty for a total coverage up to 5 years.

You have one year from original purchase date to purchase an extended TV warranty on PDi TV displays sold in the US only. 

Standard Limited Warranty Extended Limited Warranty - US Only
Effective Feb 1, 12024

Effective Jan-2020

Defects
Material Defects
Manufacturing Defects
Products
medTV 14" - 16" - 19"
3 years
5 years
medTAB 14"-16"-19"-22"
3 Years
5 Years
A-Series TVs 24" - 65"
3 Years
5 Years
PDi Arms
• 1400-Series arms with 5/8” (0.625 inch) base pin, 500-Series arms with 5/8” (0.625 inch) base pin, 1000-Series arms with 5/8” (0.625 inch) base pin, 7-year limited warranty from date of original purchase (does not apply to cables within the arm).• All other PDi arms not stated above, 3-year limited warranty from date of original purchase (does not apply to cables within the arm).
N/A
PDi Power Supplies
3 Years
N/A
Mid-East Market Displays
2 Years
N/A
Other peripherals
Includes minimods and accessories
Varies, minimum 1-Year
N/A
Extended Service
Free Shipping - US Only
PDi always pays to ship BACK your repairs/replacements under Standard Warranty. With Extended Warranty, PDi offers Free Shipping both ways.
90-day DOA Return Policy
Advanced Replacement in as few as 48 hours
Expedited Repairs

Download Standard Warranty

Download Extended Warranty

Reach Live Technical Support

Monday - Friday 8:00 AM - 5:00 PM EST

+1 (800) 628-9870

Or Email 24/7

support@pdiarm.com

 

CP medTAB installation web 1200x800

 

 

Quality products and quality service is PDi’s guarantee.

 

ISO 9001:2015 Certificate

 

PDi is an ISO9001 registered company with a quality management system designed to achieve a superior level of customer satisfaction.

PDi customers can depend on the quality of the products and the caring service from the people behind them.

ISO 9001_2015_ANAB_black